Terms and Conditions

Welcome to THERMO-Z! These terms and conditions outline the rules and regulations for the use of THERMO-Z’s website and the purchase of our products.

By accessing this website and/or purchasing our products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Intellectual Property

The content, layout, design, data, graphics, and images on this website are protected by intellectual property laws and are owned by THERMO-Z. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use THERMO-Z’s content in any way except for your own personal, non-commercial use. Any other use of THERMO-Z’s content requires the prior written permission of THERMO-Z.

2. Use of Website

You must use this website only for lawful purposes. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

3. Products and Services

All products and services offered by THERMO-Z are subject to availability. We reserve the right to modify or discontinue any product or service at any time without notice. We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate, particularly given the temperature-sensitive nature of our apparel.

4. Ordering and Payment

When you place an order, you are offering to purchase a product from us. We will send you an email confirming receipt of your order and containing the details of your order. This email is an acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for the product ordered by you, when we dispatch the product to you and send an email confirming that we’ve dispatched the product to you.

All prices are listed in USD and are inclusive of applicable taxes. Payment must be made in full at the time of ordering. We accept payments via major credit cards, debit cards, and PayPal. By placing an order, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping costs).

5. Shipping and Delivery

We ship our products to customers in 176 countries and regions worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. We are not responsible for any customs duties, taxes, or other fees imposed by your country’s customs authorities. Please refer to our Shipping Policy for more information.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the product within 30 days of the date of purchase for a full refund or exchange, subject to our Refund and Return Policy. The product must be returned in its original condition, unworn, and with all original tags and packaging. Please note that certain items, such as personalized or custom-made items, may not be eligible for return.

7. Limitation of Liability

THERMO-Z will not be liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, even if advised of the possibility of such damages. Our liability to you in respect of any single event or series of related events shall not exceed the total price charged for the products purchased.

8. Indemnification

You agree to indemnify and hold THERMO-Z harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which THERMO-Z is registered, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

THERMO-Z reserves the right to modify these terms and conditions at any time without notice. Your continued use of the website following any changes signifies your acceptance of the revised terms and conditions.

12. Contact Information

If you have any questions about these terms and conditions, please contact us through our Contact page.